Course Title: Certificate Food & Beverage Services 
Course Duration: 5 weeks
Mode of delivery: On Campus / online
Pre-recorded video lectures
Live Zoom/Google Meet sessions (weekly)
Reading materials (PDFs, case studies, articles)
Online quizzes and assignments
Discussion forums
Final project/presentation
Estimated study time:
5 hours per week

Course Objectives:

• Understand the fundamentals of Food & Beverage operations in hotels, restaurants, cafés, and catering establishments.

• Demonstrate professional food and beverage service techniques, including table service, buffet service, room service, and banquet service.

• Apply food safety, hygiene, and sanitation standards in accordance with hospitality industry regulations.

• Prepare and serve beverages including tea, coffee, soft drinks, and basic bar drinks with correct presentation and service etiquette.

• Use standard restaurant equipment and tools safely and efficiently in daily operations.

• Communicate professionally with guests, handle orders accurately, and deliver high-quality customer service.

• Understand menu knowledge, including food ingredients, allergens, and beverage pairings.

• Handle billing and payment procedures using basic POS systems or manual billing methods.

• Work effectively as part of a hospitality service team and follow workplace ethics and grooming standards.

• Develop employability skills required for entry-level roles in the food and beverage industry.